SmartScribe v2

🌍 International Shipping Now Available!

🚚 Fast & Free Shipping Worldwide!

📦 Order Processing: Your order is our priority! We aim to dispatch 99% of orders within 1-3 business days from our warehouses in China & the United States.

📬 Shipping Times: Get excited about your purchase arriving soon! While most orders are delivered within 7-15 business days worldwide, please allow up to 10-14 days during peak periods.

🌟 Shipping Security: Your satisfaction is our top concern! We ensure secure handling and transmission of your personal information with industry-leading SSL encryption technology.

📫 Delivery Methods: Sit back and relax while we take care of the delivery. Your package will be delivered straight to your doorstep, mailbox, or local post office for easy pickup.

🔍 Order Tracking: Stay in the loop! You'll receive a tracking number via email within a few days of placing your order. Simply visit our Track Order page for real-time updates.

❗️ Customs & Taxes: Please note that customs charges and taxes are the responsibility of the recipient. For any inquiries, contact your local customs office.

🛡️ Damaged Product Guarantee: We've got you covered! If you receive a damaged or faulty product, simply send us proof, and we'll replace it free of charge.

📧 Customer Support: Have questions or concerns? Reach out to our dedicated support team at support@paperlagoon.com. We're here to assist you every step of the way.

🏠 Shipping Address: Double-check your shipping details! Once your order is processed, changes may not be possible. Ensure accuracy to prevent any delivery hiccups.

🛒 Start shopping now and experience hassle-free shipping with Paperlagoon!

🔙 Hassle-Free Returns Policy

We want you to love your purchase from Paperlagoon, but we understand that sometimes things just don't work out. That's why we offer a straightforward 30-day return policy.

✅ Eligibility Criteria:
To qualify for a return, your item must meet the following conditions:

• It must be in the same condition as received, unworn or unused.
• It should have all original tags attached and be in its original packaging.
• You must provide the receipt or proof of purchase.

📦 Starting a Return:
Ready to initiate a return? Simply contact us at support@paperlagoon.com. We'll provide you with a return shipping label and detailed instructions on where and how to send your package. Please note that returns without prior authorization will not be accepted.

🛑 Damages and Issues:
Upon receiving your order, please inspect it carefully. If you notice any defects, damages, or receive the wrong item, reach out to us immediately. We'll work to resolve the issue promptly.

🚫 Exceptions:
While most items are eligible for return, certain products cannot be returned due to their nature, including perishable goods, custom or personalized items, and hazardous materials. Sale items and gift cards are also non-returnable.

🔄 Exchanges:
Looking to exchange your item for something else? The quickest way is to initiate a return for the original item and place a separate order for the new one.

🇪🇺 EU 14-Day Cooling Off Period:
Customers within the European Union enjoy an additional 14-day period to cancel or return their order for any reason, no questions asked. The same eligibility criteria apply.

💸 Refunds Process:
Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be processed automatically to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process the refund.

📧 Need Further Assistance?
For any questions or concerns regarding returns, feel free to reach out to us at support@paperlagoon.com. We're here to assist you every step of the way.

Shop confidently with Paperlagoon knowing that your satisfaction is our priority!